Customer Stories Archives - NZ Binding Machines and Supplies

Google Rating

5.0

Based on 78 reviews

NZ Binding

5.0

Robyn Brady

00:17 15 Jul 21

Good on line service, user friendly, fast shipping and instant tax invoice receipts. Other stationery companies have not been carrying binding accessories.

John Luxton

23:30 31 May 21

This transaction was a breeze. I have become used to pretty average service when buying online, but these guys just took my order and had it dispatched in what seemed like the same 24 hour period. The system works perfectly and to be completely honest I would recommend them to anyone looking for anything to do with binding. Well done and know that we will trade again as soon as my sleeves start to run out. 5/5

Jan Thomson

21:14 07 Apr 21

NZ Binding were so great to deal with - very prompt in their response time and very helpful with any questions I had. Once my order was placed, it arrived within 24 hours and I was binding within minutes of opening the package. The thermal binding is such a professional finish for our documents.

Allen Yeh

03:25 16 Mar 21

Excellent communication and service, questions answered immediately on chat box and called me within mins!

Brenda Rawiri

01:58 15 Mar 21

A top-notch company with exceptional service. Needed the laminators asap and rang on Sunday avo. Monday morning our order was on its way! Great packaging, and included a little gift parcel as well...thank you, the lollies made my day :-)The machines were shiny and new and worked just as Dion said they would. Not flimsy, these are sturdy machines.Highly recommend and definitely have a return customer.

Bronwyn Rickerby

02:08 19 Feb 21

The NZ Binding website is very easy to navigate and order from. I made initial contact via the online chat service as I needed an invoice to put through our school payment system. This arrived promptly and when I further requested a bank verification document, I received it almost immediately. Communication with the Sales Manager, Dion Warner, is friendly, personal and ultra efficient. It seems that nothing is a bother. My order arrived promptly and I am very happy with the product. NZ Binding will definitely be our chosen supplier of future binding requirements.

Chris Evans

21:30 20 Jan 21

Excellent service. Thanks Dion

Home & Harry

01:30 18 Jan 21

Dion was fantastic to deal with and supplied me with all the answers I needed about choosing my first binder. I am very happy with the quality of service and the speed. Thank you!

Samantha Mason

22:42 16 Dec 20

I have ordered laminating pouches from NZ Binding and I have found them to be very fast, friendly and efficient. They also followed up to make sure that I was happy and had received the order.

Neil & Debbie Craigen

00:15 12 Nov 20

Prices were very good and order delivered very quickly - great service

Gary Smith

20:21 15 Sep 20

We found the service very good and very fast,the laminator is a very sturdy machine with manual controls which make it so much better.

Vicki Jordan

19:52 06 Sep 20

Amazing service, fantastic prices and super fast delivery! We are very happy and won't be looking elsewhere for our binding requirements!

Janet Vincent

21:52 30 Aug 20

Excellent prompt service

PCJ

07:01 29 Aug 20

Our machine purchased from NZ Binding has been a useful and reliable addition to our small publishing operation. The quality of the machine is excellent. Dion provided useful advice before purchase and has continued to provide excellent customer service through subsequent orders. We highly recommend NZ binding.

Geraldine Rees

02:18 30 Jul 20

I was incredibly impressed with the speed of delivery and the quality of the laminating pouches. The most competitively riced pouches I have found too.Thank you. I will be back.

Torren Walker

19:31 26 Jul 20

Great service! Great price, little treat as well 😁😁

Krishna Patel

00:05 22 Jul 20

I've had this machine for 5 days now and I know it pretty well. It takes a little bit of trial and error but overall it is easy to use. The machine is solid and I am happy with the purchase.

Chris Bell

08:26 29 Jun 20

Very impressed with the quality and speedy shipping of the product.

Mary McGough

23:20 28 May 20

Dion of NZ Binding is magic. I placed an order 19 days ago and tracked the package. To my dismay it was at the delivery depot for 13 days. Dion kept in contact with me and followed up with the courier company and it was delivered today. If not for Dion I don't think I would have received my order.I am very pleased with my order of binding covers.

Rachel Hoskin

01:10 16 May 20

These guys are great to deal with, friendly, helpful and fast service! fully recommend and will definitely deal with them again!

CK H

23:57 10 May 20

After looking at several unsatisfactory options in retail stores, I became aware of NZ Binding. The information provided and the options looked excellent so I purchased a binding machine and supplies. The service provided was fast, efficient and commendable especially in light of the Country being in Level 3 lock-down at the time. I highly recommend NZ Binding and them for their service.

Kay Benseman

00:58 22 Apr 20

Ngā mihi nui, I was so impressed with the informative website that made purchasing what we needed simple. I really appreciated the customer service and support from Dion to help us choose which binding machine was right for our business needs. NZ Binding went above and beyond to get us our machine in time before the lockdown began and it made a big difference to how we can develop our small business during this difficult time. Thanks.

Tania Garbes

21:50 16 Mar 20

We were in desperate need of plastic binding combs and could not source the size that we required locally. After a Google search we visited the NZ Binding website which is very easy to find the products required. Order process quick and easy to process. A very prompt service - next day delivery. We will be ordering again.

Grant Simpson

23:52 20 Feb 20

Easy to find our way around the website, easy to register and order. Prices very good too. Goods delivered quickly.

Christine Soulsby

02:10 20 Feb 20

Dealing with NZ Binding was very simple and straightforward. The order went through with no problems and the binding machine duly arrived. A follow-up email introduced me to our contact person at the company and gave me all the details I need to order consumables in the future. I like dealing with a New Zealand company and so far they have met all my expectations.

Ezo Ezo

23:19 19 Jan 20

Quick delivery and quality products. 250 micron plastic covers are thick enough to be used as front and back covers but still easy to punch through with a comb binding machine. Even with shipping fee, far cheaper than Office Max or Warehouse Stationery. There was one small thing, It would be better if GST was included in the price on product page. Finding out GST on top of shipping cost on the final order page made me think twice about clicking order button. Still cheaper than any of competitors, I will definitely order stuff from them again.

Luke Seaford

23:22 12 Jan 20

Very professional team with very quick response / delivery times. They even contacted me to discuss my order prior to shipping and to make sure I was happy with everything which I really appreciated. We have been using the machines ever since which are of high quality and are really happy with our purchases. I would recommend buying products from this company.

Kiri Clark

23:10 27 Nov 19

After many years of using traditional comb binders to create workbooks for our clients, I stumbled across a video which showed how a Thermal Binding machine worked. I was very dubious of how easy it looked and how affordable it was. After doing a little research, we decided to give the thermal machine a try and slightly tentatively ordered one, along with binding covers that would accommodate our usual size of booklet.Well, you have raving fans. The time taken to assemble and bind the 40 booklets for the last session we needed was a fraction of what would have been taken previously; there was no wastage of time and resources reprinting booklets which had been misaligned during the hole punching process; the finished product was professional and held together well.My only query/feedback would be that we were able to disassemble and reuse unused booklets using the comb binding method, reducing waste. Is there a recycling process where this can be done?Thanks for a great video and a great product.

Colin Wright

00:13 21 Oct 19

Excellent service and very helpful throughout the whole process.The only problem is we weren't aware our existing thermal binders would not work in this machine. We now need to purchase binders with the metal strip otherwise the machine won't work.

Amanda Corp

18:16 18 Oct 19

In this ever increasing busy world sourcing stationary online quickly, and at a competitive price is essential. NZ Binding provided that experience. Searching and navigating on their website was quick and easy, payment processing secure and delivery quick. Thank you.

Adrian Clarke

01:03 05 Aug 19

Great company! I have personally used the majority of their products and the quality is faultless. I recommend Dion and his team to everyone who has documents to bind.

Trudy Lodge

03:48 31 Jul 19

First time customer, very easy website to use, was impressed with the communication and shipping.

Hazelwood Print Shop & IT services

23:33 06 Jun 19

Willis Bond & Co

05:26 05 Jun 19

Dion was helpful and made our task of selecting a machine fit for our purposes and narrowing down all the options into more relevant ones so it was quick, pleasant and easy to order. The items arrived the next day in perfect condition!

Edita & Peter Andrijasevic / Mike Pero Real Estate

22:23 26 Mar 19

We were searching for the right product and we found it! We were impressed with the service and the quick delivery.Highly recommend to everyone looking for quality and value!

Mairehe Louise Tankersley

09:34 16 Mar 19

The 100 micron laminating pouches we purchased from NZ Binding were much cheaper than the 80 micron pouches we had been using from another supplier, and the quality is great! Combine that with fast shipping and friendly communication from NZ Binding, and they've got themselves a return customer. Very happy :) :)

alexandra kitto

03:11 11 Feb 19

Absolutely awesome service, I had a challenge with my delivery and they rectified it straight away and sent me replacement items at no charge. Great service and excellent pricing. Highly recommend this company.

Tony Davis

06:44 04 Dec 18

Great place to shop for you stationery requirements. Good quality products at the best price around. Fast delivery a good team to deal with

Linley Hattrill

22:06 02 Dec 18

The web site was well organised, very easy to access, and was not off-putting to someone new.The service was excellent.I thoroughly recommend NZ Binding.

Roy Lin

00:57 08 Oct 18

Excellent service, good followup. and great product

St Heliers

00:30 02 Oct 18

Maxine Cooper

19:27 01 Oct 18

Wow - I love dealing with NZ Binding. So fast and efficient, and easy to deal with. Well done NZ Binding. Ready Press Print.

Harrows Made for Social Spaces

00:10 29 Aug 18

I found Adrian from NZ Binding very helpful when we are looking at replacing our binding machine - prompt reply and excellent customer service.The binding machine is great and very easy to use. The youtube video that is available on the product page on their website shows a step by step guide on how you use the binding machine.

Linda Simeti

23:21 26 Aug 18

We have just replaced our tired old laminator with a new one from NZ Binding.Couldn't be happier. Laminates so much better than an old one and seems a lot more hard wearing than the previous one. We are very happy with our new machine and the service was excellent. Arrived very quickly and we had a follow up call to make sure we were happy.

Lesley Jiang

03:42 15 Aug 18

I had been looking for certain binding comb sizes. I was so happy to come across NZ Binding, as all the products I needed were right here! The ordering process was simple, with a next-day delivery. As a new customer it was also great to receive a very pleasant "welcome" phone call!!

Renee Tuapawa

03:15 08 Aug 18

Steelbind Thermal Binding MachineI had done a bit of shopping around to try and find a decent binder for school documents. We have a plastic binder at our school but I felt it didn't quite achieve that professional look. I had seen a colleague get a document 'perfect' bound and had rung several local businesses to see what the cost would be to get a document binded. Most businesses did not do one or two copies, there was a minimum of 20 copies as they printed the pages too, this didn't suit me as I only wanted a document binded. I finally found NZ Binding that offered the machine for a fraction of a price. I would highly recommend using this, it is much faster than the plastic bound machines and adds that professional look for important documents. Adrian was easy to work with as I had a few concerns before making the purchase, the equipment arrived two days after I ordered it and he is even followed up with a phone call to ensure everything was working well.

Sarah Hamilton

21:29 15 Jul 18

Fantastic quick, personalised service.

Safeway Admin

20:19 02 Jul 18

This is the only Binding Company you will need.I am totally impressed with the service and products that NZ Binding offers.Don't waste your time looking anywhere else.

James Widjaja

18:47 06 Jun 18

Friendly and good quality products.

Brendan O'Shea

04:47 06 Jun 18

Artter YD-LM320-I A3 laminator:This unit is sold and well built.Heats up in no time and was easy to get going.We used 200gsm paper and a 80 micron laminating pouch - the finished product was solid!

Harcourts Karaka

03:45 31 May 18

The Manual Wire Binding Machine is a great product that effectively and simply does the job well. NZ Binding was the most competitively priced and made the process of purchasing very easy. It arrived within a couple of days along with the wire coils and with the help of the user videos provided on their website we were up and running in no time.Would definitely recommend.

Jeremy Earl

22:07 04 May 18

Adrian provided good information when we also phoned, we purchased and received it the following day.I did exactly what we needed to do and more.We would highly recommending NZ Binding for all your binding needs.

Anne | Marketing Minds

23:28 05 Apr 18

I purchased the Manual Wire Binding Machine and it is great! The instructions were super clear, and the machine is easy to use. Products come out perfect every time.

Harcourts Ferrymead

03:33 21 Mar 18

This CM626ManualComb was perfect for our office as we were looking for something that would be used intermittently. This was already set up and ready to be used straight away.

Michael Chan

09:30 02 Mar 18

Fast delivery and competitive price!

kam kammehta

04:42 01 Feb 18

The Best service I have had in a long time!! Very Knowledgeable, Professional and Helpful. Ordered goods on Monday and received on Tuesday. Will definitely be recommending these guys.

Rebekah Fryer

01:23 01 Feb 18

Really quick delivery and friendly service! :)

Jon-Paul Hale

02:32 16 Jan 18

Awesome service, great product and excellent service! Thanks Adrian!

Grace S

22:14 17 Dec 17

We ordered new thermal binding machines.It was friendly and prompt service.We will also continue to order binding covers.Thank you, Adrian.

Sarah Campbell

22:12 12 Dec 17

This has got to be the best place to buy laminating pouches!! Not only is the product itself good quality, but the packets are extremely cost-effective. I love that you can buy as many as you like but the cost of shipping does not change. The service is exceptionally prompt - delivery is often the very next day, even in the crazy season. You even get a little bag of lollies with each order. The team at NZ Binding are friendly and provide a great service. I won't be going anywhere else for laminating pouches!

Hana Erlandsen

01:06 11 Dec 17

I order all of our binding covers/coils from NZ Binding. For product quality and price you can't find anything better. Also their customer service is excellent! I would highly recommend NZ Binding!

Harcourts North Shore Central

01:37 04 Dec 17

We love the great customer service that is always provided to us at Harcourts Cooper & Co! Adrian is always friendly and we get out products quickly (even with a treat). All the products are at a great price and even greater quality! Highly reccomend NZ Binding!

bo peep

20:55 28 Nov 17

After our old metal binding machine broke Adrian from NZ Binding recommended a new unit.He was able to give a very competitive quote and even offered to bring the machine to the office to demonstrate how it works.This was great because not only did we get the unit the same day we ordered it, Adrian was also able to give some great pointers, on how to use the machine and make binding easier. Overall the whole experience was excellent! Great quality machine and phenomenal customer service.

Treasurer Elect

02:38 16 Nov 17

I ordered binding covers which were the best price around that I could find. The order was easy and they arrived in super fast time. Thanks NZ Binding.

Chloe Belli

01:15 07 Nov 17

Over the years I have found the service delivered by NZ Binding outstanding. Adrian from the get go remembered who I was and found the right solution to meet our requirements. He phones me when he thinks we might be running low on supplies (which we usually are) or to tell me about new products. It's great that I'm always speaking to the same person and the quality of products on offer is excellent!

Paulette Watt

23:47 02 Nov 17

We purchased a wire binding machine from NZ Binding. This was our first experience with this type of machine and we couldn't be happier with the item and the service from NZ Binding. We had the pleasure of having the machine delivered by a very helpful member of the company and were given a lesson on how to operate it. Excellent product and company.

jedi slayer

02:08 02 Nov 17

The before and after sales service is superb.I recently purchased the CM701 manual comb binding machine.Item arrived next business.

Temprecord International Ltd.

21:38 30 Oct 17

Great service and fast response, good quality products. will definitely buy again.

Cyan Thorburn

23:40 09 Oct 17

After having multiple issues with our previous laminator (Fellowes Cosmic A3), I contacted Adrian at NZ Binding for information on servicing or upgrading . Adrian was incredibly helpful throughout the process, giving me clear and concise information on pricing and directed me to their website where I could see a step-by-step video of our soon to be laminator. The Artter LM320 arrived within two working days, well packaged and in pristine condition. The unit itself is has all metal parts - it is sturdy and well-made. The lamination process is much faster than our previous Fellowes model and it produces a smooth, flat final product. It was a breeze organizing my laminating needs with Adrian and it's a breath of fresh air to deal with someone passionate and enthusiastic about their work.

Rob Kilpatrick

00:05 26 Sep 17

Very fast response from a knowledgable business. Very helpful advice and the order arrived next day exactly as requested and promised. Very impressed customer!

Carolyn Burnet

06:28 20 Sep 17

NZ Binding provided Rapid Results with Leather Grain Backs. 6 & * mm Wire Coils, and Acetate Clear Covers. I contacted the company and their products arrived the following day. Very clear communication and quick responses - along with great pricing.I thoroughly endorse their service, products, and speed.

Carolyn Jane

03:11 29 Aug 17

Adrian provided a very prompt service for us - our new binding machine was delivered and set up the same day we ordered it.Faultless service

Anna Fale

01:05 25 Jul 17

Great product and great service, we received our bulk order of A4 & A3 laminating pouches within 24 hours as we had requested, very happy and we will definitely be using again!

Spencer Lawrence Accounting Limited

01:18 04 Jul 17

The Team at NZ Binding are amazing. They are fast and efficient with their service. They have great products, and they are reasonably priced

Elaine Joseph

23:56 06 Jun 17

Adrian offers a professional, friendly service with great turn around for delivery of orders. Would highly recommend NZ Binding for all your binding requirements.

Jack Ponting

00:19 29 May 17

Adrian and the Team are right on board with my thinking. The friendliness and wealth of knowledge makes spending money fun! NZ Binding offers exactly what we need at an unbeatable price. If you require binding advice that doesn't 'bind' you to any contract, look here first - then compare! If they were based in Wellington I am sure I would have a coffee with them!

Kent Routen

20:11 27 Jan 17

NZ Binding is by far the best company for price and service in NZ!

Lucy Greenhalgh

00:36 20 Jan 17

Unflappable customer service and always delivers on time. Also, they always put lollies in the box ;)

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