You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button.
We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Delivery if order placed by 9.00am will be delivered same day in Auckland. After 9.am might still be delivered same day and should be delivered next morning.
If for any reason your order doesn’t arrive when you expected , please call us so we can track your order.
We also have Urgent/One Hour and 3 hour service available. If you have Urgent requirements you can call or email for a quote.
One hour delivery service Auckland wide is $25.00
If you have any queries, please fill in the form below to contact us:
Phone Dion Warner our Sales Manager Monday to Friday 8.30 am – 5 pm.
Shop with us when it is convenient for you, our online shop is always open.
NZ Binding & Cartridge World Tauranga
Locally Owned and Operated
35 Chapel St, Tauranga, 3110, New Zealand.
P (09) 972 0842 & (07) 577 6110
Our Online Shop is open 24 hours of the day, 7 days a week.